At Joyous & Folksy, we want you to be 100% satisfied with services provided from us. We understand that buying things online can be scary with companies not staying true to their customers. If within 30 days since parcel delivered, your product is defective or not described, don't worry. Just send us an email at firstname.lastname@example.org and we will make it right by offering you a replacement or refund. Read more on refund & return policy here.
✔️ A partial refund or full refund of your purchase, appropriately based on each situation. But as always, you will never have to return the product to us. Absolutely risk-free, no question asked.
✔️ 20% coupon will be sent to you as our sincere apology.
You don't even have to return your package. We will treat this loss as our responsibility if you are not satisfied with your order.
Bought a brown one and a grey one as gifts for my 2 friends birthdays as I received one for my Xmas and it made me cry! Both my friends absolutely love them and the creases come out no bother., such a beautiful gift to receive and give and will definitely purchase from the company again!
Lovely item. Brought as a gift and they loved it too
Lovely mat - it did take a while to arrive but it was near Christmas so understandable - thank you x
Bought as a Christmas gift for a family and they loved it. It perfectly described their little shih tzu who rules their home. I have taken one star off simply because when I received it in the post the mat was folded causing the photo of the dog being creased. Think it would be better if it had been rolled up to post.
I brought this as a Xmas present, and it was much appreciated, they loved having a picture of their much loved dog on a doormat..they said it was such a personal present and loved it.
I had this personalised for my BF's. A lovely xmas gift. I think they like it.
Great my daughter loves it thanks
Excellent for removing those annoying little pilly bits from cardigans & jumpers
Bought as a Christmas present and my son absolutely loved it
Very good service will definitely buy again thanks so much
Mat looked great
It was a gift for my son & partner they both loved it .
Did expected it to be thicker but still ok .
The picture of there cat was perfect when put on the mat .
I bought a personalised doormat as a gift and it was so good, and unusual, I helped someone else buy one as well
This is a gift for my in laws who have just recently adopted Marley, an older mature dog. They absolutely love their gift it’s taken pride of place
The recipient of the mat was absolutely thrilled with it. The photograph was expertly put on the mat and looked really good. Thank you.
Love it was so impressed by the quality. It was a present for my sister and she absolutly loved it she was so happy with it. Would definetly purchase again 5*
A amazing present for the price, I would order again and will
My friend loved it
Easy to order.. arrived as expected.. it’s a Christmas gift for my daughter, so no ‘in action’photo as yet! She is gonna love it!
I waited longer than expected for delivery but I was emailed and assured it would arrive. I am very happy with the results.
Can show you as its wrapped as a present but these are amazing I will definitely be ordering another.
I was very pleased with my door mat. The quality was very good and I would recommend it .